These terms are designed to create a clear, safe, and transparent environment for every guest who visits mossdentalmn.com. By using our site, you’re helping us maintain the professional standards of our Eden Prairie and Lakeville studios. Think of this as a shared understanding that ensures your journey toward restorative excellence is handled with the care and clarity you deserve.

1. Agreement to Terms

By accessing mossdentalmn.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.

2. Medical Disclaimer

The content on this website—including text, graphics, and images in The Journal—is for informational purposes only. It is not intended to be a substitute for professional dental advice, diagnosis, or treatment. Always seek the advice of your dentist or other qualified health provider with any questions you may have regarding a medical condition.

3. Appointment Policy

Submitting a request through our Booking Page does not guarantee an appointment until it is confirmed by one of our care coordinators at our Eden Prairie or Lakeville studios. We reserve the right to reschedule or refuse service in accordance with our clinical policies.

4. Intellectual Property

All content on this site, including the Moss Dental Studio logo, custom restorative artistry descriptions, and photography, is the property of Moss Dental Studio. You may not reproduce or distribute any material without our explicit written consent.

5. User Conduct

You agree to use this site only for lawful purposes. You are prohibited from using the contact forms to send unsolicited advertisements (spam) or harmful content.

6. External Links

Our website may link to third-party services (such as our patient portal or insurance providers). We are not responsible for the content or privacy practices of these external sites.

7. Limitation of Liability

Moss Dental Studio will not be liable for any damages arising out of your use of this website. We provide this site on an “as is” basis and make no warranties regarding its uninterrupted operation.

8. Updates to Terms

We reserve the right to update these terms at any time. Changes will be effective immediately upon being posted to this page.

9. Appointment Cancellations & No-Show Policy

Your time is valuable to us, and ours is to you. We require at least 24 to 48 hours’ notice (depending on the procedure) for any appointment cancellations or rescheduling. Failure to provide notice may result in a cancellation fee. This ensures we can continue providing a restorative, focused experience for all our guests.

10. Emergency Dental Care

While we provide clinical excellence, mossdentalmn.com is not monitored 24/7 for dental emergencies. If you are experiencing a life-threatening emergency, please call 911 or visit the nearest emergency room. For urgent dental needs at our Eden Prairie or Lakeville studios, please contact us directly via phone.

11. Patient Communications

By providing your phone number or email through our contact forms, you consent to receive communications from Moss Dental Studio regarding your appointments, treatment plans, or administrative updates. You may opt out of marketing communications at any time, but essential clinical notifications will still be sent for your safety.

12. Insurance & Financial Responsibility

While we assist in navigating your Investment & Benefits (Insurance), the patient is ultimately responsible for the total cost of treatment. Estimates provided on this site or during consultation are not a guarantee of insurance coverage.

13. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles.